How Our Privacy Policy Applies
Our Privacy Policy covers account registration, phone verification, lobby activity, payment references and support requests. When you choose DANA, OVO, GoPay or QRIS, we retain the transaction reference and status needed to match your account record; we do not need your wallet password to show whether
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a request is pending or completed. Bank transfer and virtual account records may include a bank reference, including a Mandiri transfer reference, so our payment team can investigate a mismatch. We use data for account access, security checks, policy administration and requested support. Access depends on
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local law, and where local law permits, you may ask us to explain, correct or remove eligible data through the account support route.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.